Below
are some of Genesis Women's Care OB/GYN most commonly used policies.
This policies are implemented as guide lines to make sure that
our patients receive the best of our services. We encourage
our patients to get familiar with this policies.
Please
click on the link below to open a printable document with our
HIPAA Notice of Private Practices.
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Office
hours - Our office is open Monday through Thursday
8:00 a.m. until 5:00 p.m., closing for lunch from 12:00 until
1:30 p.m., and Friday 8:00 a.m. to 1:00 p.m.
Scheduling
an appointment - When scheduling an appointment, please
describe your needs to our staff so that an appropriate length
of time can be reserved for you. We also make every effort to
see our patients at scheduled appointment times, as we realize
that your time is valuable. However, sometimes we do fall behind
schedule or are called out of the office to attend deliveries
or to handle emergency cases. Our staff will attempt to notify
you by telephone so that you can choose to either keep your
appointment time or reschedule it.
Cancelling
an appointment - If you cannot keep your appointment,
please give us at least 24 hours notice. If this is not done,
a $25.00 late fee may apply. Additionally, if you will be unavoidably
late for your appointment, please call us to let us know. If
you arrive very late, we may need to reschedule your appointment.
Your
medical information is strictly confidential. We will not release
it to anyone without your written consent.
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Try
to request new prescriptions or refills during an appointment.
Any requests called in prior to 2:00 p.m. will be confirmed
the same day.
Please call one of our medical assistants during office hours
for questions or requests for prescription refills. Please have
your pharmacy phone number and name available. We discourage
prescribing new medications over the telephone. An accurate
diagnosis is only possible with proper evaluation.
Our
fees are based on the usual and customary professional fees
for obstetrics and gynecology in the North Georgia area. Patient
is expected at the time services are rendered. We accept cash,
personal checks, VISA, MasterCard, charge and debit cards. Exceptions
to payment policy must be agreed upon prior to your appointment.
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Please
limit after-hour calls to urgent and emergency needs. If you
have an urgent medical situation, call our office at 706-629-7380
or Gordon Hospital at 706-629-2938 after 5:00 p.m.
When
calling with a problem or question, describe the situation in
detail to our staff. This will help the doctor determine the
nature of the problem and respond quickly and accurately to
your request. Either a staff member or doctor will return your
call.
Unless the
situation is very urgent or an emergency, calls will usually
be returned during lunch or the end of the business day. Please
make sure you leave a number where you can be reached.
